Privacy Policy
1. Introduction
The Regional Unit of Pella (hereinafter referred to as the “Company”, “We”), as the operator of the website www.visit-pella.gr (hereinafter referred to as the “Website”), is committed to ensuring the protection of the personal data of its visitors, in accordance with Regulation (EU) 2016/679 (“General Data Protection Regulation” – GDPR) and the applicable Greek and European legislation.
This Privacy Policy describes the categories of data we collect, the purpose of the processing, the legal basis of the processing, your rights and how to exercise them.
2. Categories of Personal Data We Collect
The Company collects and processes the following categories of data:
2.1 Data provided by you
- Full name
- Email address
- Contact telephone
- Contact content via the contact form
2.2 Data we collect automatically
During your navigation on the Website, we collect data through cookies and analytics technologies, such as:
- IP address
- Browser type and version
- Device and operating system
- Time spent on the Website
- Pages you visited
- User preferences
This data is collected through tools such as Google Analytics 4, Google Tag Manager, Facebook Pixel, TikTok Pixel.
3. Purposes of Data Processing
Your personal data is processed exclusively for the following purposes:
- Contact: Answers to your questions via the contact form.
- Analyze and improve user experience: statistical analysis of traffic through tools such as Google Analytics 4.
- Customize content and ads: through remarketing tools such as Facebook Pixel and TikTok Pixel.
- Legal compliance: compliance with obligations under national and European legislation.
4. Legal Basis for Processing
The processing of personal data is based on one or more of the following legal bases:
- Consent: when you accept the use of cookies and analytical tools.
- Legitimate interest: to improve our services and to analyse the traffic of the Website.
- Compliance with legal obligations: When required by authorities or legislation.
5. Data Retention Period
The data are kept only for the period of time necessary to achieve the purposes of the processing, unless a longer retention period is provided for by law.
6. Transfer of Data to Third Parties
Your personal data is not sold, rented or shared with third parties, unless:
- There is your explicit consent.
- It is necessary for the operation of the Website (e.g., servers, technology service providers).
- Required by law or law enforcement authorities.
Consent is managed through Complianz, where you can accept or reject our policies and modify your preferences.
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access to your personal data.
- The right to correct inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”) of your data.
- Right to restrict processing.
- Right to object to processing.
- Right to portability of your data in a structured, machine-readable format.
To exercise your rights, you can contact us:
- Email: info@visit-pella.gr
- Phone: +30 2381-351-201
You also have the right to lodge a complaint with the Data Protection Authority (www.dpa.gr).
8. Data Security
The Company takes appropriate technical and organizational security measures to protect data from unauthorized access, loss or destruction.
9. Use of Cookies and Tracking
The Website uses cookies and analytics technologies such as Google Analytics 4, Google Tag Manager, Facebook Pixel, TikTok Pixel. For more information, please refer to the Cookies Policy.
You can manage your consent through the consent management tool (Complianz) available on the Website.
10. Changes to the Privacy Policy
This Privacy Policy may be amended to reflect changes in law or our practices. Any amendments will be posted on the Website with a last updated date.
11. Contact
For any information or request regarding this Privacy Policy, you may contact us:
- Name: Regional Unit of Pella
- Address: Edessa Administration Building, 58200, Pella, Greece
- Email: info@visit-pella.gr
- Phone: +30 2381-351-201
Last update: 01/01/2025